• Sun. Apr 21st, 2024

Amazon Abandons ‘Just Walk Out’ Technology in Fresh Grocery Stores Amid Legal Challenges and Technical Issues

BySamantha Nguyen

Apr 3, 2024
Amazon abandons ‘Just Walk Out’ technology due to ongoing technical challenges

In recent news, Amazon has announced that it will be discontinuing its “Just Walk Out” technology in its Fresh grocery stores across the United States. The decision was made after various issues and challenges were encountered during the implementation of the self-checkout system.

The Just Walk Out system was intended to revolutionize the shopping experience by utilizing cameras, sensors, and human monitoring to allow customers to shop without interacting with a cashier. However, despite its high-tech nature, the system still required a significant amount of human involvement, with reports indicating that over 1,000 people in India were tasked with scanning camera feeds to ensure that customers were accurately checking out.

One of the main challenges faced by the technology was its legal implications. A class action suit in New York accused Amazon of collecting biometric identifier information without proper disclosure to consumers, which violated the state’s Biometric Identifier Information Law. As a result, Amazon was forced to reevaluate the technology and its implementation in stores.

Ultimately, Amazon has decided to remove the Just Walk Out technology from its Fresh grocery stores, which were only in half of the total Amazon Fresh locations in the US. The decision comes as a result of the various issues and challenges that the technology faced during its implementation, indicating that a more traditional approach to checkout may be necessary for the time being.

By Samantha Nguyen

As a content writer at newsskio.com, I weave words to craft compelling narratives that captivate readers and bring stories to life. With a keen eye for detail and a passion for storytelling, I strive to create engaging and informative content that resonates with our audience. Whether I'm delving into the latest news trends or exploring unique angles on various topics, my goal is to deliver quality content that informs, entertains, and inspires. Join me on this journey as we uncover the news stories that matter most.

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