• Mon. Dec 4th, 2023

Istanbul Consumer Arbitration Committees Successfully Resolve 816.7 Million Lira Dispute in Record Time


Nov 20, 2023

During the January-October period, 159,323 applications were received by the 37 consumer arbitration committees in Istanbul, with a total processed file value of 816,706,581 liras. Among the applications evaluated, 65,565 were decided in favor of the consumer. The retail sector ranked first with 53.72 percent of applications. The Istanbul Provincial Consumer Arbitration Committee received the highest number of applications throughout Turkey during this period.

Meanwhile, the Istanbul Provincial Directorate of Commerce conducted inspections in various businesses from October 14 to November 13. A total of 17,875 products and services were examined, resulting in the detection of 2,018 products that were found to be against the law. An administrative fine of 5,414,988 liras was imposed on those who violated the law.

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