• Sat. Apr 20th, 2024

Just Walk Out” Technology Not As Automated as Initially Thought: Amazon Shifts Focus to Dash Carts and Self-Checkout Counters.

BySamantha Nguyen

Apr 3, 2024
Report Reveals Amazon’s ‘Just Walk Out’ Grocery Checkouts, Initially Touted as AI-Powered, Actually Depended on 1,000 People in India Acting as Virtual Cashiers

Amazon’s “Just Walk Out” technology was not fully automated as previously thought, according to a report from The Information. The technology used cameras and sensors to track customer purchases, but it required human intervention for 7 out of 10 sales. This has led the company to shift its focus to “Dash Carts” and traditional self-checkout counters in existing Amazon Fresh stores. Despite initial excitement around the cashier-less technology, it was more costly than traditional self-checkout methods.

In response to challenges faced by the Just Walk Out technology, Amazon is moving away from it and focusing on alternative checkout methods. This decision comes after Amazon introduced the technology to the clothing retail sector in 2023, signaling the company’s interest in expanding cashier-less shopping beyond convenience and grocery stores. However, the technology did not meet Amazon’s targets and relied heavily on human monitoring, making it less efficient and cost-effective than anticipated.

Amazon’s stock closed slightly lower on Tuesday following the news. The company’s focus on alternative checkout methods and the challenges faced by the Just Walk Out technology show that innovations in retail technology are not always as seamless as they may seem. Subscribe to the Benzinga Tech Trends newsletter for the latest developments in technology and retail.

By Samantha Nguyen

As a content writer at newsskio.com, I weave words to craft compelling narratives that captivate readers and bring stories to life. With a keen eye for detail and a passion for storytelling, I strive to create engaging and informative content that resonates with our audience. Whether I'm delving into the latest news trends or exploring unique angles on various topics, my goal is to deliver quality content that informs, entertains, and inspires. Join me on this journey as we uncover the news stories that matter most.

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